The kind of information we collect and the way we use it
At Travelco, we need some personal details so as we can process your booking. This will include the name of the person making the booking, his address, his telephone number, his email address, and his credit card number along with the expiry date. We also need to verify your flight details, your destination as well as your accommodation details. One of the reasons we need this information is to ensure your taxi will be waiting for the correct flight and be able to drive you to your hotel. What’s more, your address details are needed for the processing of your credit card transaction as proof of authentication, helping prevent any potential fraudulent activity. Both your telephone and email address are required in order to send your booking voucher and contact you in the unlikely event of any changes prior to departure.
Travelco’s special offer service
Travelco has many trade partners who give us access to their offers and promotions, allowing you to become one of the first to be notified of any great travel bargains. All you have to do is register on the website to give us prior authorisation to email you these offers and can of course opt out by unsubscribing any time you wish.
There are several links on the Travelco website where you can link through to other sites. Once you visit these other sites, Travelco’s privacy practices stop to apply. It is our advice to view the privacy statements for all third party websites to understand their own policies for collecting and disclosing your personal details.
Reviews and marketing emails
Travelco allows all customers to review the service provided via email. Additionally, Travelco sends at least one weekly marketing email, promoting offers, competitions etc. Customers can unsubscribe any time they wish by clicking on the unsubscribe link at the bottom of all email communications. This does not apply though to our automated pre-departure and post-departure emails.
Third-party web beacons
We use third-party web beacons from Google to help analyze what our visitors prefer while visiting our website. Google may also use anonymous information about your visits to several websites so as to advertise goods and services that interest you or even to improve its products and services.
At Travelco, we ensure confidentiality by the secure handling of your credit or debit card details. We employ Paypal to ensure the protection of your sensitive data. Travelco has access to your information solely for the purpose of making your booking. If you have booked via a Travelco affiliate site, then the affiliate has the right to request and receive your booking data, but not your payment data. If you have booked via the main Travelco website we do not share, sell, trade or rent your personal information with anyone.
Cookies are small pieces of information that are stored by your browser on the hard drive of your computer. Our Cookies do not contain any personal information and can be deleted from your hard drive anytime you wish. Most web browsers automatically accept Cookies, but you can usually change your browser settings to prevent that. Even without a Cookie you can still use most of the features on our website.
For further details, see our cancellation policy for each service provided.